> From: service@pratthomes.ca
> To: bryan_kirsten@hotmail.com
> Subject: RE: Service Request Form
> Date: Thu, 14 Jan 2010 08:19:36 -0500
>
> Good morning,
> Thank you for your e-mail, please send pictures of the counter top to this
> address.
> Regards,
>
>
> Teresa Groenevelt
> Service Department
> Pratt Hansen Group Inc.
> P: 705-721-9912 F: 705-735-6991
> -----Original Message-----
> From: BryanKirsten [mailto:BryanKirsten]
> Sent: Thursday, January 14, 2010 6:30 AM
> To: service@pratthomes.ca
> Subject: Service Request Form
>
> First Name:Bryan
>
> Last Name:Kirsten
>
> Email:bryan_kirsten@hotmail.com
>
> Address:2063 Osbond Rd
>
> City:Innisfil
>
> Province:On
>
> Country:
>
> Day Phone:905-592-1155
>
> Night Phone:
>
> Lot Number:
>
> Reason for Request:Other requests
>
> Best Time to Call:
>
> Comments and Quesitons:Hello,
>
> We still have items outstanding that have not been fixed at this address
> after two years. Namely, the counter top installation is still unfinished
> and an inconvenience to our family.
>
>
>
> I request an email address where I can send pictures to better describe the
> issue since phone calls have proven to be an ineffective way to have action
> taken to get my counter top finished.
>
>
>
> How long should we reasonably have to wait for this before going through
> Tarion? I can only be polite for so long.
>
>
>
> Can you please reference our last warranty form for more info.
>