From: Ria Won [ria.won@gmail.com]
Sent: Monday, June 27, 2011 8:29 AM
To: service
Subject: Squeaky Floors
ATT Ramona  Gross  [ cc Wendy ]
On may 19th I advised you of receipt of my Tarion year end form notification.[ re my squeaky floors ]
On may 25 th i emailed you to inquire about the above .
On may 30 th you advised back that you did receive the Tarion information and advised me  Quote [i will be calling in the next 2 weeks to set up repairs .] end quote.
To day is JUNE 27TH /2011  and we have not heard anything from anybody . [ way past two weeks ]
These floors are driving my wife and i Crazy.   With many people visiting us and hearing my floors is not helping the Pratt Brand .
We advise them that Pratt is looking into it ,but they remember this problem from Last Year.
These floors are absolutely CRAP  ,[pardon my french ] It must be a fault in the flooring material as Barrie Carpet did all types of possible corrections last year and they are actually worse than last year ,so Time did not heal the problem .I believe they have to be Totally Replaced
Time is also not helping our mood in the family  unit as this noise is unbelievably annoying .Please HELP and advise when we can expect to have this problem solved .
Awaiting your favorable reply and always Have a great day .WE INSIST
FEE /RIA WON
unit 24 @ 43 coulter st
Barrie ont L4n 6L9
PH   705 737 2429