From: Joanne Irwin [joanne.irwin@rogers.com]
Sent: Thursday, January 27, 2011 10:20 AM
To: B-Service - Pratt Homes
Subject: Ice

I noticed this week that I had ice forming on the brick behind the outdoor furnace grate. In addition to a small chunk of ice, there appeared to be water dripping down the brick which has formed into ice. Is this normal?

With the help of the sun, the ice is not there today but I want to start to have a paper trail of this issue in case it develops into a problem that I will add to my one year report.

Thank you

Joanne Irwin