From: Joanne Irwin [joanne.irwin@rogers.com]
Sent: Thursday, September 09, 2010 1:29 PM
To: service
Subject: Re: Window cleaning
Hi again Teresa,
 
Just checked my calendar - it was August 9th that Wendy was in my home and saw the dirt on my windows so whoever told you they cleaned them on July 28th is not being honest.  The reason I know it was this date was Wendy and others were here with regard to the front door that would not open.
 
The dirt on our windows is due to the construction of these buildings  and has nothing to do with Bayshore - this should be a Pratt expense as we were promised our windows would be washed when the construction/landscaping was completed.
 
Also, with regard to the bathroom fan - I had company here on the night of Sept 7th and they commented on the fan hanging from the bathroom ceiling.
 
Thanks Teresa, it is unfortunate that you are put in the middle of these issues with people who are dishonest.
 
Joanne
 
----- Original Message -----
From: service
To: joanne.irwin@rogers.com
Cc: 'Maria Rasile'
Sent: Thursday, September 09, 2010 9:26 AM
Subject: Window cleaning

Hello Joanne,

Hope all is well with you,

Wendy will not be in for a while as there was a family tragedy over the weekend. The windows were previously cleaned, July 28th 2010; therefore the window cleaning will be left to the discretion of Bayshore. I have record that your ceiling fan was replaced Sep. 7/10

Regards,

 

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991

From: Maria Rasile [mailto:mrasile@bpmgmt.ca]
Sent: Tuesday, September 07, 2010 1:45 PM
To: service
Subject: FW: Front Door

 

 

 

-----Original Message-----
From: Joanne Irwin [mailto:joanne.irwin@rogers.com]
Sent: Tuesday, September 07, 2010 12:40 PM
To: B-Wendy Skyba-Pratt
Cc: Maria Rasile
Subject: Re: Front Door

 

Hi Wendy,

 

I assume it was Pratt that has told Maria our windows were cleaned prior to occupancy.  I invited you into my home to show you how dirty they were and you agreed.  That much dirt could not accumulate in the time I lived here - they were filthy when I arrived.  There is still building product, stucco? on some windows, how can anyone say they've been cleaned!  Others have asked the same question "when are they cleaning our windows"; it's not just me.  The only time we have seen power washers outside was to wash down the bricks after they were repaired/replaced.

 

This should be part of Pratt's service, not the residents.  It's unfortunate that Karen got voted onto the board because with her influence, this is the type of decision that gets made - anything to save Pratt money!!! 

 

Joanne (aka by Karen - the old bag).

 

p.s.  I'm still waiting for the faulty fan to be replaced in my master bathroom.

----- Original Message -----

From: Maria Rasile

To: Joanne Irwin

Sent: Tuesday, September 07, 2010 11:51 AM

Subject: RE: Front Door

 

Hi Joanne,

 

I was told that the windows were cleaned prior to occupancy.  I know that there is a lot of dust around from landscaping, etc. but the board decided to defer the window cleaning until spring as per the budget.

 

Jeff left me a message about the door.

 

Hope you had a good weekend too,

Maria

 

-----Original Message-----
From: Joanne Irwin [mailto:joanne.irwin@rogers.com]
Sent: Tuesday, September 07, 2010 9:46 AM
To: Maria Rasile
Subject: Front Door

 

Hi Maria,

 

Hope you had a nice long weekend; weather wasn't so good but at least it was a nice break.

 

Just thought I'd let you know that apparently by the time the guys got here on Friday to check the door, it had stopped.  They called me a couple of times but everything seemed ok - I don't know if they ever did find a problem.

 

A few of us are wondering when Pratt will be washing our windows.  Now that the landscaping is almost complete and the dirt has lessened, we think it would be nice to look out clean windows; they are very dirty from the construction.  I had mentioned it to Wendy some weeks ago and she seemed to think they had power washed a while ago.  The only power washing we noticed was washing down the brickwork on the ground floor after they had been repaired; nobody we spoke to has seen window washers and we feel it is up to Pratt to clean them, not Bayshore.  Have you heard anything?

 

Thanks,

Joanne