From: Scott Ormerod [scottormerod@yahoo.ca]
Sent: Tuesday, January 10, 2012 5:51 AM
To: service
Subject: Re: repairs to leak

Attachments: IMG_3004.JPG; IMG_2988.JPG; IMG_2996.JPG; IMG_2989.JPG; IMG_2997.JPG; IMG_2993.JPG
Hi Ramona,
 
I have been watching and have not seen any more leaking to date from this connection.
 
I do have concerns about all the mold that has occurred in the wall from the leak, and am forwarding a few photos.
 
I would like all the dry wall with mold removed and replaced from the wall and ceiling.
 
And while your guy is at my place there is a crack or grout missing between a couple of tiles right at the entrance to my unit, could you have him see what can be done.
 
Have a Great Day

Scott Ormerod

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From: service <service@pratthomes.ca>
To: 'Scott Ormerod' <scottormerod@yahoo.ca>
Sent: Monday, December 5, 2011 10:43:00 AM
Subject: FW: repairs to leak

Please advise.
 
Ramona Gross
Service Department
Pratt Hansen Group Inc.
Tel: (705)721-9912  Fax: (705)735-6991
From: service [mailto:service@pratthomes.ca]
Sent: Thursday, December 01, 2011 1:11 PM
To: 'scottormedrod@yahoo.ca'
Subject: repairs to leak
 
Hi Scott;
 
How are you doing? I wanted to touch base with you, the roof inside & out was checked thoroughly by Dominion but a leak in the bulkhead was detected and we had the plumber in on Fri. Nov. 25/11 to repair this. It has been a week now and I would like to know if you can check and advise if the area is dry. Has there been any further leaking that you may have noticed?
 
Once I have this information and can then proceed with the repairs and get your bathroom back in order. I’ll watch for your reply.
Thank you,
 
Ramona Gross
Service Department
Pratt Hansen Group Inc.
Tel: (705)721-9912  Fax: (705)735-6991