From: Greg Stewart [greg.stewart@spicers.ca]
Sent: Wednesday, February 06, 2013 6:33 PM
To: service@pratthomes.ca
Cc: 'jljs1978@gmail.com'
Subject: Tub/Shower - Tile Issues
Attachments: image001.jpg
Good evening Ramona,
I wanted to bring an issue to your attention prior to putting it on the 30 day inspection.
We noticed last night that the tile job on the tub/shower surround is terrible. There is caulking missing in a few spots that appears could allow water to get behind the tiles. Then the big issue is the unevenness of the tiles them self.
On the back wall there is a couple of tiles that protruding from the wall bad, causing a very uneven surface. Then on the left wall (opposite plumbing) the tiles or wall bows out bad, causing an arch in the tiles.
The reason for bringing this to your attention now is for two reasons. The first is the caulking, we don't want to use the shower with the potential of water getting behind the tile. I have no problem applying silicone over it for now if advised by you, but will want it fixed properly.
The second is the time involved to repair the problem. Seeing how it is our only shower if it takes several days it would not be a good situation for my family. So I was hoping we could have somebody come and look at the issue to determine the amount of time to it will take to fix. If this is done ASAP then we will have the options due to having our condo in Richmond Hill until the end of February.
If you can get back to me with a reply it would be greatly appreciated.
PS. We will be at the house all day tomorrow and Friday if York Tile or somebody from service could come and look at the issue.
Thanks,
[Description: Spicers Logo]
Greg Stewart Manager Inventory Control, Strategic Sourcing & Customer Solutions D 905 265 5030 E greg.stewart@spicers.ca
M 416 702 7032
200 Galcat Drive Vaughan Ontario L4L 0B9 T 905 265 5000 TF 877 790 2335 F 905 265 1026 spicers.ca