From: Doug Trumble [doug@pratthomes.ca]
Sent: Tuesday, May 12, 2009 1:54 PM
To: 'Pratt-Service'
Cc: john@pratthomes.ca
Subject: Lot #103 MWI
Hello,
 
This customer has lost their homeowner information package- I gave them a 30 day list to send to you. I am concerned about something she told me in passing- that there is black residue showing up on a few light switches and on the ceiling above the shower. I told her how important it was to have ventilation in a new home. She told me that her HRV wasn't even plugged in until a week or two ago and she doesn't have the appropriate humidistat and/or programmable thermostat installed since she moved in.
 
Thanks
Doug

Douglas Trumble

Innisfil Sales & Marketing Manager

Pratt Hansen Group Inc.

1-866-404-6142

(705)431-5588

Fax: (705) 431-5590

doug@pratthomes.ca

www.pratthomes.ca