Hi Marcia;

Thank you for your reply. Gary will enter your condo before 10 am tomorrow using the key you left us. You don’t need to move anything from the closet that Gary will be repairing just make sure there is nothing on the floor area.

Regards,

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912 Fax: (705)735-6991

From: Marcia Curtis [mailto:Marcia@endeavourmarketing.com]
Sent: Tuesday, December 18, 2012 10:30 AM
To: service
Subject: RE: Year End Repairs

Good morning Ramona.... I will be in Toronto tomorrow, but Gary can use the key. Do I need to clear the spare room closet so that he can work on the sliding door?

Thanks and let me know.... Marcia

From: service [mailto:service@pratthomes.ca]
Sent: December 17, 2012 3:25 PM
To: Marcia Curtis
Subject: Year End Repairs

Good Afternoon Marcia;

We have an opening on Wed. Dec. 19^th and I would like to send Gary in to take some measurements of your patio door frame and also do a closet door repair. Would this be possible? If you can’t be in, can he use the key you have left with the Service Dept? Please reply by email or you can reach me at 705-721-9912.

Thank you,

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912 Fax: (705)735-6991