Hello Ramona... I’m not giving
conflicting information. I agreed that the trades could go in to make
corrections, but I WANT TO BE NOTIFIED IN ADVANCE BEFORE THEY ENTER MY
CONDO. I don’t appreciated coming home to find
suprises!
From: service
[mailto:service@pratthomes.ca]
Sent: March 6, 2012 9:22
AM
To: Marcia Curtis
Subject: RE: Manhattan/Unit #106 -
Question / Comments
FYI,
Wendy I thought the homeowner knew Cartier was coming in and I also
thought Cartier had called homeowner to advise of the schedule date.
Does PJ Flooring sub under Barrie Carpet &
Hdwd?
I will call Marcia right now to apologize. I will also call
Liana about her scheduling , homeowners need to know service date even when
there is key access.
Though Marcia has given conflicting information; she told trades
(Canbarr & Cartier) they can use her key anytime to come
in.
Ramona Gross
Service Department
Pratt Hansen Group Inc.
Tel: (705)721-9912 Fax: (705)735-6991
From: Marcia
Curtis [mailto:Marcia@endeavourmarketing.com]
Sent: Monday, March 05,
2012 9:50 PM
To: service
Cc: Marcia Curtis
(Endeavour)
Subject: RE: Manhattan/Unit #106 - Question /
Comments
Hello Ramona…
I arrived home from work tonite
to find a mess in my kitchen and noticed that the cabinet supplier was here to
fix my cabinets. You should be informed that they did not complete the
work. The facing/skin around the dishwasher still needs to be
corrected. Can you please tell me why I was not informed of this visit,
since this is the second time this has happened? As well, is it
customary for me to clean up the mess left behind (screws/dust on counter,
sawdust all over my deck/glass, etc.)?? It’s definitely frustrating to
have to clean your condo after a 13 hour day, before making
supper!
Secondly, PJ Flooring left me a
message a few weeks back to schedule an appointment. I’ve called them
three times but have not heard back from anyone. Can you please give
me an update on status?
Lastly, my ceiling was fixed
last week (drywall replaced) and I wanted to know when the ceiling is going to
painted?
Moving forward, it would be
appreciated if I could be notified in advance of contractors who
need access to my unit. Look forward to hearing from you at your earliest
convenience.
Regards,
Marcia
From: service
[mailto:service@pratthomes.ca]
Sent: December-22-11 1:01
PM
To: Marcia Curtis
Subject: RE: Manhattan/Unit #106 -
Questions
Hi Marcia;
Accurate Glass has assured me they are coming to do these shower door
installs this afternoon.. However, their tradesman’s vehicle broke down and he
was just getting back on the road at 12:10 today. Unfortunately they did not
make me aware of this until I called at noon today to see how the shower
installs went. I have asked Accurate Glass to call the homeowner’s who have
patiently waited this morning and yesterday; to explain this. I hope she
has.
Please call or email me, if Accurate Glass has not shown up at your
door by 3:15pm today then I will call Aslyn again, I have stressed the
importance of getting these doors installed asap.
Thank you,
Ramona Gross
Service Department
Pratt Hansen Group Inc.
Tel: (705)721-9912 Fax: (705)735-6991
From: Marcia
Curtis [mailto:Marcia@endeavourmarketing.com]
Sent: Thursday, December 22, 2011 12:29 PM
To:
service
Subject: RE: Manhattan/Unit #106 - Questions
Hello Roman… as per my voice
message, no one has shown up as of yet for installing the shower doors.
Can you let me know if they are still coming today or not.
Thanks,
Marcia
From: service
[mailto:service@pratthomes.ca]
Sent: December-21-11 8:58 AM
To: Marcia
Curtis
Subject: RE: Manhattan/Unit #106 -
Questions
Good Morning Marcia’
I am sorry I couldn’t reply to your email sooner, II was at the
Manhattan condos yesterday afternoon. Since I wasn’t here did someone give you a
new remote, I did see the one that was left on my desk.
1. The shower doors will be installed tomorrow Thurs Dec.21 in the
morning between 8 and 12.
2. Building access for guests; are you referring to the capability to
“buzz guests in “to open the door electronically”? If so, I will have to get
back to you on this matter.
3. As for receiving your mail, you will have to check with Canada
Post.
4. Recycling bins: this is a question for Bayshore Property
Management ; call Maria @705-722-3700 ext.238 or send her an email to mrasile@bpmgmt.ca
I will call you as soon as I can get information on the visitor’s
access to the building.
Regards,
Ramona Gross
Service Department
Pratt Hansen Group Inc.
Tel: (705)721-9912 Fax: (705)735-6991
From: Marcia
Curtis [mailto:Marcia@endeavourmarketing.com]
Sent: Tuesday, December 20, 2011 2:47 PM
To: service@pratthomes.ca
Subject:
Manhattan/Unit #106 - Questions
Hello Ramona,
We spoke yesterday about my garage remote not working
properly. My son is going to come up to your office and get a new one
since it’s still not working properly.
As well, could you answer the following questions for
me;
1.
Are we on track for my glass shower doors being
installed this week? If so, when?
2.
Building access for guests – when will this be
working?
3.
Mailbox – when will we be able to receive our
mail?
4.
Recycle Bins – will there be recycling bins for
cans/plastic as well? Currently we just have one for
cardboard/paper
Thanks and hope to hear from you soon,
Marcia
Marcia Curtis,
manager business development
endeavour
promotions
phone
416.928.2638 cell 647.225.8681 fax
416.861.8754
22 St. Clair Avenue East, 14th Floor, Toronto, ON M4T
2S3
http://www.endeavourpromotions.com