From: service [service@pratthomes.ca]
Sent: Tuesday, June 12, 2012 12:43 PM
To: 'Teresa Romolo'
Subject: RE: June 15th Appt

Good Morning Teresa,

 

The painters that are coming are an individual trade and not Pratt employees. They are booked for Fri. June 15th for your condo and they will arrive in the morning sometime between 8am & 10am. We are able to give you a window of time as to when the trade will arrive; which is standard practice for any service by trade.  The scheduled date has been booked and it is up to the condo homeowner or tenant to be available to let the trade in. We try to pass this information to the trade but the work orders have already been sent and I have no guarantee they will call or even have a cell phone.

 

 As a courtesy I had done this before for you. The plumber had to leave a message, as you did not answer and then wait around as he was unsure if you would return his call.  

 

Please ensure that either your tenant or yourself will be there to let the painters in.

 

Thank you,

 

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912  Fax: (705)735-6991


From: Teresa Romolo [mailto:teresaromolo@hotmail.com]
Sent: Tuesday, June 12, 2012 8:19 AM
To: Pratt Service Dept - Ramona
Subject: June 15th Appt

 

Good morning Ramona,
 
I received your message and Friday June 15th at 8:00 am is fine - I will meet your painters there - have them call my cell 705-828-4997 and I will come down and let them into the building.
 
Thanks,
 
Teresa