> From: service@pratthomes.ca
> To: michelle_vaters@hotmail.com
> Subject: RE: Service/Repairs for Unit 39-304 on Mon. June 11th
> Date: Fri, 15 Jun 2012 12:12:18 -0400
>
> Good Morning Michelle;
>
> Sorry I hadn't responded to your email until today, as I had to wait to get
> the completed work orders from the tirades that had done work in your condo.
>
> Sunview Ptio doors completed the repairs on the Patio door track by
> replacing the track and adjusted the door lock and replaced the screen door.
> repaired the hole in screen
>
> Cartier Kitchens has done all the repairs requested,
>
> KITCHEN- - CABINETS-SCRATCHED PANEL WHERE MARKED ON PENINSULA FACING LIVING
> ROOM. UPPER CABINET FAR LEFT OF STOVE SCRATCHED AT TOP, ADJUST ALL CABINETS.
> COUNTER TOP CHIPPED TO LEFT OF STOVE
> **completed by trade- June 11/12**
>
> KITCHEN- - COUNTERTOPS-COUNTERTOP NOT SECURED TO END PANEL
> **completed by trade- June 11/12**
>
> Main Bathroom- Cabinets - Kitchen & Bathroom- chip on the left door of
> cabinet
> **completed by trade- June 11/12**
>
> Kitchen- Cabinets - Kitchen & Bathroom- the shelf in the cupboard above the
> microwave is cracked **completed by trade- June 11/12**
>
> Kitchen- Cabinets - Kitchen & Bathroom- scratched panel where marked with a
> "fix it sticker" on the peninsula facing the living room **completed by
> trade- June 11/12**
>
> Kitchen- Cabinets - Kitchen & Bathroom- upper cabinetry (on valance area
> near ceiling) far left of stove is **completed by trade- June 11/12**
>
> Kitchen- Cabinets - Kitchen & Bathroom- adjust all cabinets and drawers
> **completed by trade- June 11/12**
>
> Kitchen- Cabinets - Kitchen & Bathroom- counter top is chipped to the left
> of the stove
> **completed by trade- June 11/12**
>
> Still to be repaired on July 6th:
>
> Exterior- Railings - Exterior- balcony railing is scratched
> Laundry Room- Painting- paint required on wall to the right of the hot water
> tank
> Kitchen- Drywall- bowed wall behind the sink creating a crooked backsplash:
> Gary will assess & advise the Service Manager Wendy Skyba
> Master Bedroom- Drywall fix corner bead and paint to the left of the window
> where the fix it sticker is
> Main Bathroom- Drywall dark line on wall between the toilet and bathtub
> where the fix it sticker is
> Main Bathroom- Electrical- fan doesn't turn on when the switch in the
> bathroom is flipped on, or the switch outside the bathroom is switched on
>
> I will set up another work order to adjust the cabinets and Liana Hammond of
> Cartier will call you with a service date. Can you email me a picture of the
> repair to the counter top with a ruler or tape measure beside it then a
> picture of the repair without a measurement but standing 5 ft away?
>
> Thank you.
>
> Ramona Gross
> Service Department
> Pratt Hansen Group Inc.
> Tel: (705)721-9912 Fax: (705)735-6991
>
> -----Original Message-----
> From: Michelle Vaters [mailto:michelle_vaters@hotmail.com]
> Sent: Monday, June 11, 2012 7:57 PM
> To: service
> Subject: Service/Repairs for Unit 39-304 on Mon. June 11th
> Importance: High
>
> Hi Ramona,
>
> Could you please send me a list of repairs that were completed in my unit
> today (June 11th)?
>
> I noticed that all cabinets and drawers were not adjusted by Cartier
> kitchens as requested. Also, they attempted to patch the chip in my
> countertop, instead of replacing it, which is unacceptable as I expect
> everything to look new, which is the reason I purchased a new build instead
> of a resale. Did they just do this in the interim until they can order and
> replace the piece of countertop? Please let me know.
>
> Thanks,
> Michelle.=
>