Good Afternoon
Phil;
That is okay as Rita called me on
Friday and asked if we do the door repair when
Ramona
Gross
Service
Department
Pratt Hansen Group
Inc.
Tel:
(705)721-9912 Fax: (705)735-6991
From: Phil
Saunders [mailto:philsaunders@rogers.com]
Sent: Monday, July 09, 2012 11:54
AM
To: 'service'
Subject: RE: 39-302
Hi,
At the lake until Wednesday.
Have to go into town for wifi. Sorry I missed your
email.
Phil
From: service
[mailto:service@pratthomes.ca]
Sent: July 5, 2012 3:31 PM
To: 'Phil Saunders'
Subject: RE: 39-302
Good Afternoon
Phil;
When Wendy sent me your
email I assumed that it was your suite entry door by the description of the
problem. Just wanted to be sure as she had thought it was the overhead door for
the garage.
Gary & Steve are at the 39
Building on Fri. July 6th & I was wondering if they could fix the
door for you. It would be mid day between 11am & before
3pm.
Ramona
Gross
Service
Department
Pratt Hansen Group
Inc.
Tel:
(705)721-9912 Fax: (705)735-6991
From: Phil
Saunders [mailto:philsaunders@rogers.com]
Sent: Thursday, July 05, 2012
1:39 PM
To: 'Wendy
Skyba'
Cc:
'service'
Subject: RE: 39-302
Hi
Wendy,
I am referring to the front
door of our condo (302), not the Garage overhead door. Sorry for any
confusion.
Phil
From: Wendy
Skyba [mailto:wendy@pratthomes.ca]
Sent: July 4, 2012 9:41
AM
To: 'Phil
Saunders'
Cc:
'service'
Subject: RE: 39-302
Hi Ramona,
Mr. Saunders is talking about the Garage
Overhead Door in his e-mail below. Please contact the overhead door company and
book a repair asap.
Thanks,
Wendy
From: Phil
Saunders [mailto:philsaunders@rogers.com]
Sent: Monday, July 02, 2012
9:30 AM
To: wendy@pratthomes.ca
Subject: 39-302
Hi
Wendy,
I hope you had a very relaxing and
enjoyable long week end.
A very strange thing happened on
Saturday. We discovered what appeared to be a large puddle of water at the base
of our front door along with a machined screw with an O ring on it. I put my
finger in the liquid and very quickly realized that it was oil, not
water.
It appears that one of the set screws
came away from the housing of the door closer, and sprayed oil on the wall and
it ran down to the floor creating the puddle.
Please have someone come to check out
the door closer, because obviously the reservoir in the door closer will need to
be filled up as well as adjusted.
Thanks
Phil