I'm sorry Ramona I guess we will have to work with late October 23rd as tomorrow is just not enough notice. I am however going away on the 28th of October, for 10+ days. So please let me know.

Thanks

Sandra

From: service@pratthomes.ca
To: sam97911@hotmail.com
Subject: RE: Pratt Hansen Service
Date: Tue, 25 Sep 2012 11:29:07 -0400

Hi Sandra;

I could fit you in tomorrow afternoon; after 1pm & before 3pm Gary could arrive. Unfortunately after this date I will not have an opening until late October 23^rd.

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912 Fax: (705)735-6991

From: Sandra Greenwell Stewart [mailto:sam97911@hotmail.com]
Sent: Tuesday, September 25, 2012 9:59 AM
To: service@pratthomes.ca
Subject: RE: Pratt Hansen Service

Hi Ramona:

I have company coming on the Thursday and Friday. I had to cancel them last week due to the power outage on Wednesday. So I'm afraid that won't work for me. Please give me another date and I'm sure I will be able to accomodate. So Sorry for any inconvenience.

Sandra

From: service@pratthomes.ca
To: sam97911@hotmail.com
Subject: Pratt Hansen Service
Date: Tue, 25 Sep 2012 09:42:44 -0400

Good Morning Sandra;

Our service man was booked to do some repairs in your condo for Fri Oct 5^th. However he will be off that day but we could move your service date up a week. We could schedule Gary to do these repairs this Fri. Sept 28^th. He would arrive in the morning before 10am. Please advise if this is possible.

Thank you,

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912 Fax: (705)735-6991