Hi Sandra;
Thanks for your quick reply. I’ll book you in for Oct .5/12. I’ll resend the workorder to Cartier clarifying the needed repairs.
Ramona Gross
Service Department
Pratt Hansen Group Inc.
Tel: (705)721-9912 Fax: (705)735-6991
From: Sandra
Greenwell Stewart [mailto:sam97911@hotmail.com]
Sent: Thursday, August 23, 2012 1:16
PM
To:
service@pratthomes.ca
Subject:
RE: 30 Day Form & repairs
Hello Ramona
No trades people have called my number, I have caller ID and see that you called me today, but never a trades person.
Carier Kitchens: It is the trim that is suppose to hide the undercounter lighting. Plus the cupboards need adjusting and some caulking or something to stop the light coming through between the trim and cupboard.
Oct 5th looks clear, afternoon would be good.
I do not need Yanch again as someone turned off the garage heater that was affecting my unit.
Thank you
Sandra
From: service@pratthomes.ca
To:
sam97911@hotmail.com
Subject: 30 Day Form & repairs
Date: Thu, 23 Aug
2012 12:24:36 -0400
Good Afternoon Sandra;
I have been going over your 30 Day Tarion List and touching base with the trades.
We have found your voice mailbox is not set up; so trades cannot leave their ph.# so you can call them back re: scheduling repair dates.
Also is you’re A/C still constantly running or is it operating normally now that the floors are not hot? Please advise before I send this work order to Yanch.
I am sending a work order to Barrie Carpet & Hardwood regarding the Living room broadloom, Cartier Kitchens for the knick in the cupboards (please advise me which trim doesn’t match?) and J.P.Decorating for the painters.
All other outstanding warrantable repairs will be completed by the Pratt Service Dept. and we are booking into October. Can Gary come on Fri. Oct the 5th am or afternoon? Please advise.
Thank you,
Ramona Gross
Service Department
Pratt Hansen Group Inc.
Tel: (705)721-9912 Fax: (705)735-6991
From: Sandra
Greenwell Stewart [mailto:sam97911@hotmail.com]
Sent: Friday, August 03, 2012 1:15
PM
To:
service@pratthomes.ca
Subject:
re Jacuzzi
Hello Ramona
The plumber finally came today and fixed my toilets and my jacuzzi. There are however quite a few very obvious nicks in the bathtub, could you send someone around to fix that please. Also my painting has not been finished and my kitchen has not been looked at. Please see what you can do for me as I think I have been more than patient.
Thanks
Sandra Stewart
39-108 Ferndale
705 797-0530