From: Mark Chruszcz [mchruszcz@advancedmotion.com] Sent: Monday, July 30, 2012 8:33 AM To: service Subject: RE: drywall & paint repairs Scheduled Yes please. Mark Chruszcz, C.E.T. Automation Specialist Advanced Motion & Controls Ltd. Central Ontario 705.726.2260 x2303 www.AdvancedMotion.com ISO 9001:2008 Certified -----Original Message----- From: service [mailto:service@pratthomes.ca] Sent: Monday, July 30, 2012 8:43 AM To: Mark Chruszcz Subject: RE: drywall & paint repairs Scheduled Good Morning Mark; I am sorry that we couldn't have done this sooner for you, I didn't know that you were showing your condo. Does this mean I should cancel the drywall sanding & painting for Thursday Aug 2/12? Ramona Gross Service Department Pratt Hansen Group Inc. Tel: (705)721-9912 Fax: (705)735-6991 -----Original Message----- From: Mark Chruszcz [mailto:mchruszcz@advancedmotion.com] Sent: Monday, July 30, 2012 8:22 AM To: service Cc: wendy@pratthomes.ca Subject: RE: drywall & paint repairs Scheduled Good Morning Ramona, I ended up having to do all the repairs myself this weekend, as my place had a real estate showing yesterday. Thanks for all your help, Mark Chruszcz, C.E.T. Automation Specialist Advanced Motion & Controls Ltd. Central Ontario 705.726.2260 x2303 www.AdvancedMotion.com ISO 9001:2008 Certified -----Original Message----- From: service [mailto:service@pratthomes.ca] Sent: Friday, July 27, 2012 4:51 PM To: Mark Chruszcz Subject: drywall & paint repairs Scheduled Good Afternoon Mark; The drywall repairs will be sanded and prepped for painting on Thurs Aug. 2/12. They will arrive between 8:30 & 9:30. The painters will come in a short time later the same morning. Please remove any belongings from harms way. The trades are always careful but there may be some dust. I will have them sign out the key but instruct them to knock loudly before entering your home. Sincerely, Ramona Gross Service Department Pratt Hansen Group Inc. Tel: (705)721-9912 Fax: (705)735-6991 -----Original Message----- From: Mark Chruszcz [mailto:mchruszcz@advancedmotion.com] Sent: Wednesday, July 25, 2012 4:42 PM To: service@pratthomes.ca Cc: wendy@pratthomes.ca Subject: Re: drywall repairs Hi Ramona, Any day will work. I will be working, but I believe you still have a key to my place if nobody will be around. I sincerely appreciate all your help. Thank you, Mark Mark Chruszcz, C.E.T. Automation Specialist Advanced Motion & Controls Ltd. Central Ontario 705.726.2260 x2303 www.AdvancedMotion.com ISO 9001:2008 Certified ----- Original Message ----- From: service To: Mark Chruszcz Cc: 'Wendy Skyba' Sent: Wed Jul 25 16:44:15 2012 Subject: re: drywall repairs Hi Mark; I forwarded the pictures you attached to your email to our Pratt Hansen Service Manager Wendy Skyba. She has viewed your pictures and has instructed me to have these areas sanded & prepped for painting. Then make arrangements to have them painted. I will contact Newport Interiors to have them do this for you. J.P. Decorating (painters) will come in the same day and do all the paint touch ups. Please advise me which week day will be the most convenient for you and I will promptly set this in motion. I apologize for this inconvenience and the over exuberance of the drywaller. We will make this right. Sincerely, Ramona Gross Service Department Pratt Hansen Group Inc. Tel: (705)721-9912 Fax: (705)735-6991 This e-mail message (including any attachments) may contain confidential information belonging to the sender and is intended only for the use of the party or entity to which it is addressed. If you are not the intended recipient, you are hereby notified that any dissemination, disclosure, copying, distribution, retention or the taking of action in reliance on the contents of this transmission is strictly prohibited. If you have received this transmission in error, please immediately notify the sender and erase all information and attachments.