From: Helen [spring163@hotmail.com] Sent: Thursday, November 03, 2011 1:54 PM To: service Subject: RE: repairs to condo Thanks for your reply. Sent from my Sony Ericsson Xperia arc service wrote: >Hi Helen; > >The trade JWD Construction who will be fixing the Attic Hatch called >and left a message regarding yesterday; his daughter was very ill and >he could not make his appointments. I apologize, I thought he had >contacted the homeowner's to reschedule his appointments. I have spoken >with him and he has confirmed he will go on Fri. Nov 4/11 the same day >our service man Gary is coming to your condo. > >Sincerely, > >Ramona Gross >Service Department >Pratt Hansen Group Inc. >Tel: (705)721-9912 Fax: (705)735-6991 > >-----Original Message----- >From: Helen [mailto:spring163@hotmail.com] >Sent: Wednesday, November 02, 2011 12:32 PM >To: service >Subject: RE: repairs to condo > >Hi Ramona, > >They did not come to fix the attic hatch yesterday. Can you confirm >that there will be service here as scheduled? > >Thanks > >Sent from my Sony Ericsson Xperia arc > >service wrote: > >>Not a problem. >> >> >> >>Ramona Gross >> >>Service Department >> >>Pratt Hansen Group Inc. >> >>Tel: (705)721-9912 Fax: (705)735-6991 >> >> _____ >> >>From: H L [mailto:spring163@hotmail.com] >>Sent: Wednesday, October 26, 2011 2:34 PM >>To: service@pratthomes.ca >>Subject: RE: repairs to condo >> >> >> >>Sounds good, thanks. If I don't open the door right away I'm probably >>sleeping, just ring the bell a few more times or give me a call. >>Thanks. >> >> >> _____ >> >>From: service@pratthomes.ca >>To: spring163@hotmail.com >>Subject: RE: repairs to condo >>Date: Tue, 25 Oct 2011 10:49:32 -0400 >> >>Hi Helen, >> >> >> >>We will send Gary to your condo on Fri Nov 4/11 for repairs. I have >>contacted Darcy Clarol of JWD Construction regarding your unfinished >>Attic Hatch and he will come on Tues Nov 1/11 to do this repair. I >>cannot give >you >>a time. There is no lock that is placed on the Attic Hatch. I don't >>have anything written down regarding your railings, they do get a >>varnish but it is only one coat and it is a Matt finish not a glossy clear coating. >> >> >> >>If there are other repair issues, you must send them to me at the >>Pratt Service Dept. by email or a phone call and then I can set >>further repairs in motion. >> >> >> >>Thank you, >> >> >> >>Ramona Gross >> >>Service Department >> >>Pratt Hansen Group Inc. >> >>Tel: (705)721-9912 Fax: (705)735-6991 >> >> _____ >> >>From: H L [mailto:spring163@hotmail.com] >>Sent: Monday, October 24, 2011 5:13 PM >>To: service@pratthomes.ca >>Subject: RE: repairs to condo >> >> >> >>Hi Ramona, >> >>I heard that you had trouble reaching me by phone. Here is my number >>again in case what you have is wrong: 705 220 8775. Feel free to use >>email whenever you can't reach me by phone. >> >>I will not be home until 4 15 pm on Nov 2. However, I am available >>all day on Nov 1 and 4. Main bathroom door needs trim and paint. I >>don't believe Kitchen counter chip was fixed, not was the main bathroom counter chip. >The >>Attic needs to be finished as right now only a piece of styrofoam >>covers it and I wonder if a lock will be placed on the attic door >>because of safety concerns. Also, Gary documented additional >>outstanding items such as railings need coating. >> >>thanks, >> >>Helen >> >> _____ >> >>From: service@pratthomes.ca >>To: spring163@hotmail.com >>Subject: re: repairs to condo >>Date: Mon, 24 Oct 2011 11:48:22 -0400 >> >>Hello Helen, >> >> >> >>Sending this email in regards to completing some repairs in your >>condo. Can we send Gary on Wed Nov 2/11 >> >>Repairs are Kitchen cabinet door needs a rubber door bumper and a door >needs >>trim and paint (can you identify which door?). Also there was a chip >>in >your >>kitchen counter did Normac fix that? Please send an email response to >>service@pratthomes.ca >> >> >> >>Thank you, >> >> >> >>Ramona Gross >> >>Service Department >> >>Pratt Hansen Group Inc. >> >>Tel: (705)721-9912 Fax: (705)735-6991 >> >> >> > >