From: service [service@pratthomes.ca]
Sent: Monday, December 05, 2011 4:36 PM
To: 'Sue Rosil'
Subject: RE: Attic Hatch & Telephone Jack

Hello Sue;

 

I will reserve the afternoon of Feb 3rd for your condo repair, Gary will arrive after 1pm.

 

Wendy was here in the office when your email came through and has explained some particulars regarding the location of the new phone jack. The location of the phone jack will depend on the length of wiring and the direction the wiring runs. She  had mentioned this to you. I have sent a workorder to Bell Tech Solutions to install a new phone jack and I’ll call Bell tomorrow and ask what can be done. When I have an answer I’ll send you a reply.

 

Bell Tech should be able to schedule this within the next few weeks.

 

Sincerely,

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912  Fax: (705)735-6991

From: Sue Rosil [mailto:srosil@hotmail.ca]
Sent: Monday, December 05, 2011 4:06 PM
To: service@pratthomes.ca
Subject: RE: Attic Hatch & Telephone Jack

 

Thank you for your e-mail Ramona.  I am in the process of confirming availability of the tenants in February and should be able to get back to you within the week in this regard.  If you could please go ahead and book Feb 3rd in the afternoon in the meantime, I would really appreciate it.

Thank you as well for reversing your most recent decision not to change the location of the telephone jack.  In response to your queries below, the existiing jack can remain in the kitchen and it makes most sense for the new location to be on the backsplash beside the fridge.  This location is tucked away out of sight and not close to either the kitchen sinks or the stove.

If you need additional information, please let me know.
Sue 

From: service@pratthomes.ca
To: srosil@hotmail.ca
Subject: Attic Hatch
Date: Mon, 5 Dec 2011 10:38:06 -0500

Good Morning Sue;

 

The Service Manager was in your condo at 133 -6 Sydenham Wells on Nov.30 to view your Attic Hatch. Wendy discussed having Gary come in Feb.2012 to repair this issue. The service dates available are: Fri.Feb.3 afternoon, Wed.Feb.8 afternoon, Thurs.Feb16 & Fri.Be.24/11 morning or afternoon. Please check with your tenant as to which date would be most convenient.

 

I will send a workorder to Bell Tech Solutions to install a new phone jack, just me advise of the desired location. Can the existing phone-jack in the kitchen  remain? Please send your reply to service@pratthomes.ca or call our service dept. at  705-721-9912.

 

Thank you,

 

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912  Fax: (705)735-6991