Hi
Ryan;
I
will have to call the trades, this will be difficult and you may have to
reschedule to another day. They have already rearranged booked calls so they
would come into your condo Monday Morning as you requested. I will make a call
& see if if can be arranged for 12 to 4pm.
Ramona
Gross
Service
Department
Pratt Hansen Group
Inc.
Tel: (705)721-9912 Fax:
(705)735-6991
From:
Ryan Beaulieu [mailto:rbeaulieu2@gmail.com]
Sent:
Wednesday, July 25, 2012 8:37 PM
To:
service
Subject:
Re: cracked window repair
I
will be available to let the trades in at 11am as I have an appointment at 10am
already in the office.
Ryan
Sent
on the TELUS Mobility network with
BlackBerry
From:
"service"
<service@pratthomes.ca>
Date:
Wed,
25 Jul 2012 14:37:41 -0400
To:
'Ryan
Beaulieu'<rbeaulieu2@gmail.com>
Subject:
cracked
window repair
Good
Afternoon Ryan;
I
have spoken with Base Windows and they will return on Monday July
30th and replace the broken window.
Typically
this is not covered by warranty either by the window company or Tarion. Broken
window glass caused by a rock is not a fault of the window or window
installation. Normally this repair should be placed through your home insurance
provider but as a courtesy to you Pratt Hansen will cover the
cost of the repair.
So
both North York Tile and Base Windows will be at your home on Monday July
30th to complete repairs that are required. Please confirm that you
will be home or have someone available to let these trades
in.
Sincerely,
Ramona
Gross
Service
Department
Pratt Hansen Group
Inc.
Tel: (705)721-9912 Fax:
(705)735-6991