From: Lisa Ciara [lciara82@yahoo.com]
Sent: Wednesday, September 29, 2010 8:19 AM
To: service
Subject: Re: 73 Shalom
Hi Teresa
Can he come Friday that's two days from now?
Thanks 

Sent from my iPhone

On Sep 23, 2010, at 5:06 PM, "service" <service@pratthomes.ca> wrote:

Lisa, is too late for me to schedule, again I need at least 2 days notice. Does the whole door need to be painted or are there only touch ups? If only touch ups are required are they near the edges of the door? Because if they are not and the frame won’t touch the painted areas, the painter can do the painting without you been there.

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991


From: Lisa Ciara [mailto:lciara82@yahoo.com]
Sent: Thursday, September 23, 2010 4:36 PM
To: service
Subject: Re: 73 Shalom

 i would prefer the painter do it, any chance he has time tomorrow? 

Sent from my iPhone


On Sep 22, 2010, at 11:27 AM, "service" <service@pratthomes.ca> wrote:

Just a thought, but would it be okay with you if we leave you some paint and you can paint the door yourself?

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991


From: Lisa Ciara [mailto:lciara82@yahoo.com]
Sent: Wednesday, September 22, 2010 11:03 AM
To: service
Subject: Re: 73 Shalom

That won't work either unfortunately as I have to leave again at 5pm. Do the doors need to stay open as they dry? If not then that's fine but if yes (& i want to do it right) then let's reschedule please. Thanks I apologize for the back and forth it's a bummer we can't do it on the weekend.

Lisa

Sent from my iPhone


On Sep 21, 2010, at 4:15 PM, "service" <service@pratthomes.ca> wrote:

He can go at around 230

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991


From: Lisa Ciara [mailto:lciara82@yahoo.com]
Sent: Tuesday, September 21, 2010 1:13 PM
To: service
Subject: Re: 73 Shalom

 do you know how long it will take him as I have to leave at 10:45am thursday morn, think he'll be done by then? Or at least enough to the point where I can lock and close my door even if he still has some outer work to do after I leave?

Thanks



Sent from my iPhone


On Sep 20, 2010, at 12:16 PM, "service" <service@pratthomes.ca> wrote:

9 am

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991


From: Lisa Ciara [mailto:lciara82@yahoo.com]
Sent: Monday, September 20, 2010 12:10 PM
To: service
Subject: Re: 73 Shalom

As of right now yes, let's book it in and if anything comes up I'll let you know. Thanks and can you please let me know what time I can expect him?

Sent from my iPhone


On Sep 20, 2010, at 12:05 PM, "service" <service@pratthomes.ca> wrote:

Hi Lisa,

I just talked to the painter and he can go Thursday in the morning, are you available?

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991


From: Lisa Ciara [mailto:lciara82@yahoo.com]
Sent: Monday, September 20, 2010 11:25 AM
To: service
Subject: Re: 73 Shalom

Hey Teresa

Still waiting to hear when the painters available next. It would be nice to have it all done in one day but the guy that was hear last fixing the door left quite a mess and it's embarrasing to have it sit like that for another month. Please let me know what days and times he has this week? 

Lisa

Sent from my iPhone


On Sep 17, 2010, at 3:33 PM, "service" <service@pratthomes.ca> wrote:

I can probably as the painter to go sooner but I can’t send Gary before Oct. 26th. I though we get it all done on one day so you don’t have to take 2 days off work.

I scheduled Oct 26th.

The cabinet doors are only warranted for one year.

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991


From: Lisa Ciara [mailto:lciara82@yahoo.com]
Sent: Friday, September 17, 2010 3:25 PM
To: service
Subject: Re: 73 Shalom

Yes either is fine as of right now I am surprised your booking so far away as you had said before the painter only needed a couple days notice?

If anything comes up sooner please let me know. What about the cabinets and closet door?

Thanks

Sent from my iPhone


On Sep 17, 2010, at 3:16 PM, "service" <service@pratthomes.ca> wrote:

Lisa,

I can schedule the exterior painting and for Gary to look at the mold in the basement, the week of Oct 26th or 27th. Please confirm with me as soon as possible as the day fill up quickly and we may running out of warm days to do the exterior painting.

Regards,

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991


From: Lisa Ciara [mailto:lciara82@yahoo.com]
Sent: Friday, September 17, 2010 10:46 AM
To: service
Subject: Re: 73 Shalom

Teresa 

I emailed you back Wednesday did you receive it?

Lisa 

Sent from my iPhone


On Sep 15, 2010, at 9:03 AM, "service" <service@pratthomes.ca> wrote:

Hi Lisa,

Sorry I read your e-mail wrong, the trade work from 8am to 4 pm. Mon. through Fri.

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991


From: Lisa Ciara [mailto:lciara82@yahoo.com]
Sent: Tuesday, September 14, 2010 7:36 PM
To: service
Subject: Re: 73 Shalom

Hi Teresa

Is it not possible to have an evening appointment? We both work so it makes it difficult as I would have to schedule to take a day off, I'm sure we're not the only ones with this situation, please let me know. Thanks so much.

Lisa
Sent from my iPhone


On Sep 9, 2010, at 9:39 AM, "service" <service@pratthomes.ca> wrote:

Hi Lisa,

I can send Gary our service tech to inspect the mold in the basement on Sep 16. I will contact the painter to see if he is available on the same day. Please confirm.

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991


From: Lisa Ciara [mailto:lciara82@yahoo.com]
Sent: Wednesday, September 08, 2010 8:44 PM
To: service
Subject: Re: 73 Shalom

Hi Teresa 

Sorry it's been a busy week. Also a couple of our cabinets are starting to peel! As well our linen closet has a sticky door. However our major concern now is that we have mold in our basement! Please contact me asap to have these matters addressed and to book the painter in.

Thanks

Lisa 

Sent from my iPhone


On Sep 2, 2010, at 9:03 AM, "service" <service@pratthomes.ca> wrote:

I’ve talked to the painter this morning and the earliest he can do it is next Wed. Will that work for you?

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991


From: Lisa Ciara [mailto:lciara82@yahoo.com]
Sent: Wednesday, September 01, 2010 4:57 PM
To: service
Subject: Re: 73 Shalom

This Friday or even tomorrow?

Sent from my iPhone


On Aug 31, 2010, at 8:24 AM, "service" <service@pratthomes.ca> wrote:

Hi Lisa,

I will need at least 2 days notice for me to coordinate the painter to do the work. If you are okay with next Monday please let me know as soon as you can.
Regards,

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991


From: Lisa Ciara [mailto:lciara82@yahoo.com]
Sent: Monday, August 30, 2010 5:55 PM
To: service
Subject: Re: 73 Shalom

Hi Teresa don't know if you're still there but tomorrow works for me?

Sent from my iPhone


On Aug 30, 2010, at 8:26 AM, "service" <service@pratthomes.ca> wrote:

Hi Lisa,

I just got your e-mail today; I’m not at the office on Saturdays, what is the next day that you are available?

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991


From: Lisa Ciara [mailto:lciara82@yahoo.com]
Sent: Saturday, August 28, 2010 2:47 PM
To: service
Subject: Re: 73 Shalom

Hi Teresa 

Does this Monday work?

Thanks

Sent from my iPhone


On Aug 25, 2010, at 11:58 AM, "service" <service@pratthomes.ca> wrote:

Hi Lisa,

I can only schedule the painter Monday through Fridays, is there any other week day that you would be available to provide him access?

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991


From: Lisa Ciara [mailto:lciara82@yahoo.com]
Sent: Wednesday, August 25, 2010 11:50 AM
To: service
Subject: Re: 73 Shalom

Hi Teresa 

Something has come up for tomorrow can we reschedule the painter for Saturday morning?

Sent from my iPhone


On Aug 24, 2010, at 1:41 PM, "service" <service@pratthomes.ca> wrote:

Hi Lisa

I will like to schedule the painter for Aug.26 in the morning to paint the front door. Please confirm if you will be available to provide access.

Regards,

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991