Hi Lisa,

I can send Gary our service tech to inspect the mold in the basement on Sep 16. I will contact the painter to see if he is available on the same day. Please confirm.

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991

From: Lisa Ciara [mailto:lciara82@yahoo.com]
Sent: Wednesday, September 08, 2010 8:44 PM
To: service
Subject: Re: 73 Shalom

Hi Teresa

Sorry it's been a busy week. Also a couple of our cabinets are starting to peel! As well our linen closet has a sticky door. However our major concern now is that we have mold in our basement! Please contact me asap to have these matters addressed and to book the painter in.

Thanks

Lisa

Sent from my iPhone

On Sep 2, 2010, at 9:03 AM, "service" <service@pratthomes.ca> wrote:

I’ve talked to the painter this morning and the earliest he can do it is next Wed. Will that work for you?

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991

From: Lisa Ciara [mailto:lciara82@yahoo.com]
Sent: Wednesday, September 01, 2010 4:57 PM
To: service
Subject: Re: 73 Shalom

This Friday or even tomorrow?

Sent from my iPhone

On Aug 31, 2010, at 8:24 AM, "service" <service@pratthomes.ca> wrote:

Hi Lisa,

I will need at least 2 days notice for me to coordinate the painter to do the work. If you are okay with next Monday please let me know as soon as you can.
Regards,

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991

From: Lisa Ciara [mailto:lciara82@yahoo.com]
Sent: Monday, August 30, 2010 5:55 PM
To: service
Subject: Re: 73 Shalom

Hi Teresa don't know if you're still there but tomorrow works for me?

Sent from my iPhone

On Aug 30, 2010, at 8:26 AM, "service" <service@pratthomes.ca> wrote:

Hi Lisa,

I just got your e-mail today; I’m not at the office on Saturdays, what is the next day that you are available?

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991

From: Lisa Ciara [mailto:lciara82@yahoo.com]
Sent: Saturday, August 28, 2010 2:47 PM
To: service
Subject: Re: 73 Shalom

Hi Teresa

Does this Monday work?

Thanks

Sent from my iPhone

On Aug 25, 2010, at 11:58 AM, "service" <service@pratthomes.ca> wrote:

Hi Lisa,

I can only schedule the painter Monday through Fridays, is there any other week day that you would be available to provide him access?

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991

From: Lisa Ciara [mailto:lciara82@yahoo.com]
Sent: Wednesday, August 25, 2010 11:50 AM
To: service
Subject: Re: 73 Shalom

Hi Teresa

Something has come up for tomorrow can we reschedule the painter for Saturday morning?

Sent from my iPhone

On Aug 24, 2010, at 1:41 PM, "service" <service@pratthomes.ca> wrote:

Hi Lisa

I will like to schedule the painter for Aug.26 in the morning to paint the front door. Please confirm if you will be available to provide access.

Regards,

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991