From: Karen Dawn Hansen [khansen@pratthomes.ca]
Sent: Friday, July 03, 2009 12:24 PM
To: Pratt-Service
Subject: Re: Lot 16/CCES Update
Send out a letter outlining to the homeowner that we confirm the appointment for July 29th.  Outline that we would prefer to get into the home to do the repairs before July 10th but we understand that they are away on vacation.  CC Tarion on the letter.
 
In general, ALWAYS leave a paper trail.  Leaving messages does nothing to help us.
 
Karen.
 
----- Original Message -----
From: Pratt-Service
To: 'Karen Dawn Hansen'
Sent: Thursday, July 02, 2009 3:20 PM
Subject: Lot 16/CCES Update

This is to keep you up to date.

Lot 16/52 Thicketwood/CCES we had a conciliation and there were a few items to deal with that had a deadline of July 10/09.  Bayfield for the hardwood is the only outstanding item and they have tried to book this but the owner says they are not available til July 29/09 as they are going to be on holidays.  I spoke to Bruce Martin/Tarion last week to inform him that the owner had booked with Bayfield for July 29/09 which is after our deadline.  He said do what we can to get in before.  I spoke to the owner and he has said he wants it for July 29/09.  I have again left 3 messages for Bruce/Tarion to let me know what we now need to do if anything to cover our behind for the deadline of July 10/09.   I’m not sure now what to do.  Please advise.

Thanks

 

Lorraine Goyetche

Service Department

Pratt Hansen Group Inc.

Phone: 705-721-9912

Fax: 705-735-6991