From: Anatoli Zaritski [azaritski@gmail.com]
Sent: Thursday, January 14, 2010 11:30 AM
To: wendy@pratthomes.ca; Pratt-Service
Subject: Demand of service
I insist that you assign your technician (or contractor) to examine the metallic fascias above the bedroom windows on the second floor of my house on the back side.

I do not accept your explanations that you can do and you will do nothing with this. Who will do? The thing is that's not me but Pratt Hansen Group (so called Pratt Homes) built this house and I bought it and paid the agreed amount to have comfortable living for my money in any weather conditions including strong wind. Now you state to me that design of this house is not meant for severe windy conditions and I am destined to stay awake in windy nights because of terrible rattling generated by fascia attached by Pratt Homes builders above the windows instead of standard bricks.

Do you understand the absurdity of your explanations? What about your at least one year warranty? If you or your builders have no idea what to do with that and how to prevent the noise I will tell you or them, just send them to address this issue and they will see that the only thing they need to do is to attach soft material between vertical fascia above the windows and horizontal metal sheets under the roof. If that is not a part of your design (or Code) it should be included and this is definitely not an excuse for you to do nothing in this case.

Do not forget to inform me of further visits for buzzing fan in powder room and sticking handle of front door.

My address

42 William Paddison Drive, Barrie, L4M 0G3 (Cheltenham Estates)

Tel. 705-726 3842

Anatoli Zaritski