Good morning Anatoli,
I have sent a work order to lacquer the hand rail. I have been in contact with Dominion Sheet Metal in regard to the fascia. Could you please tell me if the second bedroom at the back of the house is the one on the left or right hand side as you facing the back of the house?
Thank you,
Teresa Groenevelt
Service Department
Pratt Hansen Group Inc.
P: 705-721-9912 F: 705-735-6991
From: Anatoli Zaritski [mailto:azaritski@gmail.com]
Sent: Thursday, September 02, 2010 8:57 AM
To: Pratt-Service
Subject: Year-end service -42 William Paddison Dr.
Good morning, Teresa:
So, what is your final decision in regard to hand rail and outdoor window metal paneling in Bedroom 2?
Best regards,
Anatoli Zaritski
---------- Forwarded message ----------
From: Anatoli Zaritski <azaritski@gmail.com>
Date: Fri, Aug 27, 2010 at 4:21 PM
Subject: Re: Year-end service -42 William Paddison Dr.
To: service <service@pratthomes.ca>
Hi, Teresa:
Here are my comments on your reply.
Item 4 - Stairs. The banisters are not covered with any lacquer at all, you can feel bare wood and can easily get a splinter.
Item 5 - Bedroom 2. The issue was really addressed but your people were not diligent enough to check two windows what I complained about, they fixed only Bedroom 3 window and left Bedroom 2 window as it is. I am sure it is warrantable and I want your technicians to complete their assignment. By the way, the neighbor Starling model house has the bricks above the Bedroom windows instead of metal fascia, did you change your design after my complains?
We hope to see Gary on Sep. 29/10 between 9 and 9.30, someone will be at home.
Regards,
Anatoli Zaritski
On Fri, Aug 27, 2010 at 9:47 AM, service <service@pratthomes.ca> wrote:
Hello Anatoli.
Gary our service tech will be there between 9 and 9:30 am. Find bellow the items on your list and a response to each. I have also attached the link to Tarion Construction Performance Guide for you to refer to. Please confirm Sept 29/10 service date.
Regards,
http://www.tarion.com/NR/rdonlyres/8FEE560B-D84F-4FB2-BD80-E8D6ED6D0584/0/CPGDoc_v2.pdf
- Powder room - Crack in the corner (wall) – Not warrantable but Gary will do the repair as a courtesy (will not sand or paint).
- Basement – Crack in the concrete floor – Repair will be done if crack is larger than 6 mm in with, otherwise item is not warrantable. See Tarion CPG article 1.5.
- Garage – Crack in floor - Repair will be done if crack is larger than 6 mm in with, otherwise item is not warrantable. See Tarion CPG article 14.2.
- Stairs – Lacquer the hand rails – Please clarify
- Bedroom 2 – Out side metal fascia above window rattles very loudly in the wind – This issue was addressed at 30 day - Not warrantable.
- Outside – Garden tap leaks – Work order was sent to plumber.
- Bedroom 2 – Closet doors stick – Gary will attempt to adjust.
- Foyer – Closet doors stick – Gary will attempt to adjust.
- Master Bedroom- when heating is on floor vent clicks – See CPG article 8.11.
Teresa Groenevelt
Service Department
Pratt Hansen Group Inc.
P: 705-721-9912 F: 705-735-6991